If you are having trouble placing an order from this website, please visit my Etsy page by clicking the  following link.... Louvieve on Etsy 

Returns
All Sales Final unless product is deem unusable due to manufacturer defect(s) or is not as described. Item(s) must be returned in original packaging and shipping is at the expense of the customer. Any items damaged in shipment are the respnsibility of the shipper and all claims must be made directly through them. If you think an item is defective because of manufacturing, please contact us FIRST and we will determine whether to issue a store credit or replace with same or similar item at our descretion. 

 

Refunds
We do not issue refunds. We will replace item(s) if they are defective or damaged. If you need to exchange it for the same item, send us an email at louvieve@gmail.com and send your item to: PO Box 4184 Albuquerque New Mexico United States 87196 WITH Return Authorization Number.

 

Shipping
Our products are shipped within 2-3 days (unless they are Special or Custom orders) using the following carriers: USPS or UPS . To return your product, you should mail your product to:PO Box 4184, Albuquerque New Mexico United States 87196 with Return Authorization Number. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable nor eligible for store credit. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by emailing us at louvieve@gmail.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

 

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Service team at louvieve@gmail.com

 

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Louvieve's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Louvieve' or 'us' or 'we' refers to the owner of the website whose registered office is PO Box 4184 Albuquerque New Mexico United States 87196. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.